-If your order is not shipped within maximum of 5 days ; you will not be charged.

-If your order is shipped,but not received or delivered to a wrong person ; you can request a full refund after 20 days as of shipping date or you can request a re-shipment.Refund will be made to your credit card account.

-If your order does not arrive within the specified delivery time that it's mentioned on the "delivery policy", than you can request a refund or a reshipment.

-If your order is shipped,but received damaged ; you can return your order to origin and upon receipt ; you will receive full refund or a re-shipment.